Privacy policy

The data controller for personal information collected through this website is:

Operator: Tricap Estética y Capilar SLP.

Spanish tax identification number (NIF): B75286310.

Address: Calle Alfonso XII 13, 21003 Huelva, Huelva, Spain.

Email: informacion@tricap.es.

Telephone: +34 611 638 773.

Website: https://www.tricap.es.

Health centre registration number: 70300.

Commercial registry details: Registro Mercantil de Huelva, hoja H29371.

We use the information you choose to send through the contact form or the contact channels published here, as well as the browsing information described in the cookie policy.

We use your name, telephone number and email address to reply to your enquiry and, where appropriate, arrange an appointment. We also use the information you put in your message.

The cookie policy describes Google Analytics, the browser storage used for your cookie choice and the map loaded at your request.

Please don't include health information in the contact form. Health information is a special category of personal data and needs additional safeguards. If you choose to include it in a message, we'll use it only to deal with your enquiry and protect it as required by healthcare law.

We use your consent to process information sent through the contact form. Optional cookies also require your consent. You can withdraw consent at any time by emailing informacion@tricap.es or changing your cookie preferences. This doesn't affect the lawfulness of processing before withdrawal. If a care relationship is established, we must meet the legal duties that apply to healthcare.

If an enquiry doesn't lead to care, we keep its information for as long as we need to respond, then for the period during which legal claims may be brought. We keep medical records in line with healthcare law applicable in Andalusia.

We don't give other organisations the information you send through the contact form for their own use unless the law requires it. Service providers handle website hosting and email delivery for us. They act as processors under contracts that meet Article 28 of the General Data Protection Regulation.

If you accept analytics cookies, Google Analytics receives browsing information to produce statistics about how this website is used.

Some providers may process information outside the European Economic Area. Where that happens, the transfer relies on standard contractual clauses approved by the European Commission or on an adequacy decision.

You can ask to see, correct or delete your personal information. You can also object to its use, ask us to restrict its use, or request a portable copy. Write to informacion@tricap.es and say which right you want to exercise. If we have reasonable doubts about your identity, we may ask for additional information to confirm it.

If you believe your information has not been handled lawfully, you can complain to the Spanish Data Protection Agency, the Agencia Española de Protección de Datos, at www.aepd.es.

We use technical and organisational measures to address the risks, including encrypted transmission of information sent through this website.